Privacy Policy
Last Updated: 10/06/24
Introduction
Welcome to GlamXperience (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, glamxperience.com.au (the “Site”).
1. Information We Collect
We collect various types of information to provide and improve our services to you:
a. Personal Information: When you register on our Site, book our services, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, and billing information.
b. Sensitive Information: We may collect sensitive information such as race, ethnicity, political opinions, religious or philosophical beliefs, sexual orientation, and health information, subject to higher protections under the PDP Act.
c. Non-Personal Information: We may also collect non-personal information such as your browser type, operating system, IP address, and browsing behaviour on our Site through cookies and similar technologies.
d. Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
e. Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
2. How We Use Your Information
We use your information for the following purposes:
a. To Provide Services: To process your inquiries, manage your account, and provide you with customer support.
b. To Improve Our Site: To analyse trends, administer the Site, and gather demographic information to enhance your experience.
c. Marketing and Communications: To send you promotional materials, newsletters, and other communications that may be of interest to you, with your consent.
d. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy:
a. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you.
b. Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Choices
You have the right to:
a. Access and Update: Access and update your personal information by logging into your account or contacting us directly.
b. Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.
c. Delete: Request the deletion of your personal information, subject to certain legal requirements.
6. Cookies and Tracking Technologies
Our Site uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Site.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing them with any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.
9. Automated Decision-Making
We outline the types of personal information used in substantially automated decisions that have a significant effect on individuals’ rights.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
GlamXperience
Email: [email protected]
Address: 1C Sette Circuit, Pakenham VIC 3810, Australia